My primary role at Toast is support Coordinator. This job covers the day-to-day management of our dedicated support ticket system as well as responding to support requests, performing fixes and additional project work for our clients.
In addition to this, I also get involved in the management of the junior web development team and the designing and building of WordPress websites. I help manage a lot of the web projects here at Toast and see them through from the initial quotation all the way to completion. I am also involved in the general day to day management of the digital department as well as new buisness.
Having a strong background in graphic design is a real advantage when working in web and I do occasionally branch out into a bit of logo or advert design as well.
Toast offers me the opportunity to continually develop and increase my creative skillset. Three years ago I was a print designer here, now I am leading the junior members of the digital department and working more on the strategy and planning side. I love working on large WordPress design and build projects, but am equally instead in the data-driven SEO we specialise in delivering to our clients.
Outside of Toast I love sport and am a keen swimmer. Over the last eight years, I have competed in triathlons over various distances, which my colleagues label me as mad for, but I love the physical and mental challenges it offers!